Oakville Seeking to Reinvent Building Permit/Inspection Processes

The Performance Concepts/Dillon team was retained in late 2017 to work with the City of Oakville to review and re-invent its Building permit & inspection processes. Oakville’s development pattern is challenging from an application processing perspective. Oakville is simultaneously a high volume greenfield municipality in the north end of the City and an in-fill/renovations driven municipality in its more established south end. Our team has already diagnosed significant process improvement opportunities and is working with Oakville’s talented staff team to implement “right now” changes while still finalizing our longer term recommendations. Oakville’s commitment to continuous improvement is serving its developers, local businesses and residents well!

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