The City of Burlington has retained Performance Concepts to execute 4 parallel 3rd party service efficiency reviews: Winter Control Development Approvals (Pre-Building Permit Infill Housing) [...]
Delivering evidence-based performance improvement & change management services for Canadian municipalities.
MEET OUR PRESIDENT
Todd MacDonald is the President of Performance Concepts Consulting Inc.. He provides leadership and strategic direction on all projects; working collaboratively with specialized networks of colleagues and trusted partner firms. For more information about Mr. MacDonald’s background and experience, as well as detailed information about our services and how we’ve helped our clients, please see our Corporate Profile.
WHAT WE DO
Performance Concepts Consulting has successfully executed 200+ performance improvement assignments for local government clients across Canada. We measure success by nurturing long term client relationships – numerous Canadian municipal clients have hired us four times or more! Learn about the different services that we can provide for you and your municipality now.
WHAT WE BELIEVE
Performance Concepts clients benefit from our commitment to knowledge transfer, and our evidence-based approach to improved operational planning, execution and performance measurement. We believe in engaging all levels of a municipal organization in the continuous improvement process: front-line staff, supervisors, analysts, senior management and Council.