Performance Concepts Consulting Ltd.

Performance Concepts Consulting Ltd. Specializing in Municiipal Sector Management Solutions

Founded in 2001, Performance Concepts is a Greater Toronto Area (GTA) based management consulting firm that specializes in the Canadian local government sector. President & Principal Consultant Todd MacDonald, and a team of talented associates, works with a diverse set of local government actors - elected officials, city managers, department management teams and front-line staff.

Performance Concepts is defined by a simple but powerful value proposition for current and future local government clients:

Innovative management improvement solutions delivered by a firm steeped in the political, policy & operational realities of Canadian municipal governments.
   
The transfer of management improvement tools & expertise to municipal clients in order to ensure positive, ongoing post-project results.

Prior to establishing Performance Concepts in 2001, President Todd MacDonald enjoyed a fifteen-year career in the Ontario public sector - working for the Government of Ontario (Ministry of Finance, Office of Federal-Provincial Relations) and the Peel and York municipal governments located in Greater Toronto. During his local government career, Mr. MacDonald designed and implemented Operational Reviews, Performance Measurement initiatives, Activity Based Costing Reviews and Results Based Business Planning frameworks.   Mr. MacDonald also led mega projects on GTA governance and Property Tax reform.  As the original Project Manager, Ontario Municipal Benchmarking Initiative, Mr. MacDonald developed his wide-ranging expertise in project management, workshop facilitation and benchmarking analysis.

Performance Concepts Consulting Ltd.

The Continuous Improvement
Toolkit
  Council Priority Setting &
Strategic Planning
  Implementing Performance Measurement
& Business Planning Tools
  • Service Delivery & Operational Reviews
  • Business Process Re-engineering Projects
  • Service Costing & User Fee Design
  • Organization Design & Streamlining
 
  • Future Focus Council Priority Setting
  • Workshops/Seminars in Governance & Results Based Management "Best Practices"
  • Mayor & City Manager Coaching & Advisory Services
 
  • Designing Performance Measurement Frameworks & Selecting Key Performance Indicators
  • Building Results Based Muncipal Business Plans (Featuring Measurement Derived Targets)
. . . read more   . . . read more   . . . read more

Principal Consultant:  Todd MacDonald                    Phone: 905-852-2422                    info@performanceconcepts.ca